SALESFORCE CONSULTING, IMPLEMENTATION & MANAGED SERVICES

One partner for the whole Salesforce lifecycle — and the years after go-live.

Vidushi Infotech plans, builds, integrates and runs Salesforce for enterprises and public-sector organisations. Certified consultants, an agile delivery model, and a dedicated offshore development centre that stays with you long after the first release ships.

How we deliver

Eight stages, then back to the top. Optimisation is not the end of a project — it is the start of the next cycle.

010203 040506 0708 DiscoverDesignBuild IntegrateTestDeploy SupportOptimise Continuous — managed services keep the loop running
  1. 01Discover
  2. 02Design
  3. 03Build
  4. 04Integrate
  5. 05Test
  6. 06Deploy
  7. 07Support
  8. 08Optimise — and the cycle repeats

23+

Years of enterprise IT

103

Named capabilities

10

Salesforce clouds covered

What you get with Vidushi

Built for organisations
that need Salesforce to hold up under real load.

  • 23+ years of IT delivery experience
  • End-to-end services, consulting through support
  • Global delivery model
  • Proven enterprise integration experience
  • Flexible engagement models
  • Certified Salesforce professionals
  • Agile delivery with transparent reporting
  • Dedicated offshore development centre
  • AI and automation expertise
  • Long-term managed services

Service index — 12 practice areas, 103 capabilities

Every capability, named.

No bundled mystery packages. This is the actual list our teams staff against, so you can point at exactly what you need and leave the rest.

08 Capabilities

Salesforce consulting

Decide what to build before anyone builds it.

  • Salesforce strategy & roadmap
  • Digital transformation consulting
  • Business process assessment
  • Salesforce health check
  • CRM modernisation
  • Solution architecture
  • License optimisation
  • Best practices review

08 Capabilities

Implementation

From requirements to a production org your users actually log into.

  • End-to-end implementation
  • Greenfield deployment
  • Multi-cloud implementation
  • Requirements gathering
  • Solution design
  • Configuration & customisation
  • User acceptance testing
  • Go-live support

10 Capabilities

Custom development

Where configuration runs out, code takes over.

  • Apex development
  • Lightning Web Components
  • Aura components
  • Visualforce
  • Custom objects & apps
  • Flow automation
  • Approval processes
  • Platform events
  • Custom REST & SOAP APIs
  • Custom integrations

11 Capabilities

Enterprise integration

Connect Salesforce to the systems that already run your business.

  • ERP integration
  • SAP
  • Oracle
  • Microsoft Dynamics
  • REST APIs
  • SOAP APIs
  • MuleSoft
  • Boomi
  • Jitterbit
  • Payment gateways
  • Third-party applications

08 Capabilities

Data migration

Move the records without losing the history.

  • Legacy CRM migration
  • Excel & CSV import
  • Data cleansing
  • Deduplication
  • Data transformation
  • Data archiving
  • Salesforce Data Loader
  • ETL services

12 Capabilities

DevOps & release management

Ship changes on a schedule instead of on a weekend.

  • DevOps strategy
  • CI/CD pipelines
  • Git version control
  • DevOps Center
  • Flosum
  • Copado
  • Gearset
  • AutoRABIT
  • Environment management
  • Deployment automation
  • Release governance
  • Rollback strategy

10 Capabilities

Managed services

An admin and dev team on call, without the hiring cycle.

  • Salesforce administration
  • User management
  • Security administration
  • Ongoing enhancements
  • Monthly health checks
  • Bug fixes
  • Performance optimisation
  • Release support
  • 24×7 production support
  • SLA-based support

08 Capabilities

Security & compliance

Who can see what, proven to an auditor.

  • Security review
  • Role & permission design
  • Permission set optimisation
  • Sharing & visibility model
  • MFA & SSO
  • Identity management
  • Salesforce Shield
  • Audit & compliance support

07 Capabilities

AppExchange & ISV

Get your product built, reviewed and listed.

  • Managed package development
  • Unlocked packages
  • AppExchange app development
  • ISV consulting
  • Security review readiness
  • AppExchange publishing
  • Package version management

08 Capabilities

AI & intelligent automation

Agentforce and Einstein, scoped to work your team will trust.

  • Agentforce implementation
  • Einstein AI
  • Prompt Builder
  • Flow automation
  • AI-powered service solutions
  • Intelligent case routing
  • Predictive analytics
  • AI chatbots

06 Capabilities

Analytics & reporting

Turn the data people entered into decisions they can defend.

  • CRM Analytics dashboards
  • Executive dashboards
  • KPI reporting
  • Custom reports
  • Forecasting
  • BI tool integration

07 Capabilities

Training & adoption

A platform nobody uses is a licence bill, not a system.

  • Administrator training
  • Developer training
  • End-user training
  • Release training
  • Knowledge transfer
  • Adoption strategy
  • User documentation

Cloud coverage

Ten clouds, one architecture.

Most of our work is multi-cloud. We design the object model, sharing rules and integration layer once, so Sales, Service and Marketing are not three CRMs wearing a trench coat.

01

Sales Cloud

02

Service Cloud

03

Experience Cloud

04

Marketing Cloud

05

Data Cloud

06

Revenue Cloud

07

Field Service

08

CRM Analytics

09

Slack for Salesforce

10

Agentforce

01

Sales Cloud

02

Service Cloud

03

Experience Cloud

04

Marketing Cloud

05

Data Cloud

06

Revenue
Cloud

07

Field Service

08

CRM
Analytics

09

Slack for Salesforce

10

Agentforce

Industries

We have met your compliance rules before.

Sector experience shortens discovery. We arrive knowing which approvals, records and reporting obligations tend to shape the build.

Public Sector
Healthcare
Financial Services
Manufacturing
Retail
Education
Nonprofit
Real Estate
Telecommunications

Engagement models

Pick the shape that fits your your budget cycle.

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Project-based
delivery

Defined scope, defined outcome, one accountable team.

Dedicated
Salesforce team

A ring-fenced squad that learns your org and stays on it.

Staff
augmentation

Named specialists who plug into your existing delivery.

Offshore development
centre

An extension of your team, run under your standards.

Time &
material

For roadmaps that will change — and they will.

Fixed
price

For scope that is genuinely settled before kickoff.

Annual managed
services

SLA-backed administration, support and enhancements.

Let’s build the future together

Tell us about your org.

First Salesforce implementation, a CRM you have outgrown, an AppExchange product to publish, or an Agentforce pilot to get right — start with a conversation and a health check. No obligation on either side.

Good first
conversations

A Salesforce health check on your current org, a roadmap review, or a scoped proof of concept.

What we
will ask

Which clouds you hold licences for, what systems must integrate, and who owns the platform internally.

Delivery

Global delivery model with a dedicated offshore development centre and agile, transparent reporting.

Let’s Start
building your
team TODAY!

Our team is ready to help you identify the right solutions to meet your business objectives.

Partner with us to benefit from over 20 years of expertise and a wide range of innovative products to empower your business for success in the modern marketplace.

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