Vidushi Infotech Privacy and Data Protection Policy

Vidushi Infotech (“us”, “we”, or “our”) operates the https://www.vidushiinfotech.com website (the “Service”). This policy informs you of our practices regarding the collection, use, and disclosure of personal data and your rights associated with that data.

• For Individuals in India: This Privacy Policy is designed to be fully compliant with the Digital Personal Data Protection (DPDP) Act, 2023. We process the personal digital data of individuals located within the territory of India in accordance with the rights and obligations stipulated under this Act.
• For International Clients: For clients and customers who are located outside of India and have no operations or physical presence within Indian territory, our processing activities are governed lawfully considering our global service agreements.
• Extraterritorial Scope: If a non-Indian entity engages with Vidushi Infotech for services involving the processing of personal data of individuals located in India, the provisions of the DPDP Act will apply to those specific data processing activities.

We collect the following types of information to provide and improve our services:

• Personal Data: Information provided by you, including your name, email address, phone number, and professional details.
• Usage Data: Technical information such as your IP address, browser type, pages visited, and time spent on our Service.
• Cookies: We use cookies and tracking technologies to enhance your experience. You may instruct your browser to refuse cookies; however, some portions of our Service may not function correctly without them.

We process personal data only for the specific, lawful purposes disclosed at the time of collection, including:

• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues

For individuals in India, you hold the following rights:

• Right to Access: You may request details about the personal data we process and how it is used.
• Right to Correction & Erasure: You may request the correction of inaccurte data or the deletion of data that is no longer necessary for the purpose it was collected.
• Right to Withdraw Consent: You may withdraw your consent at any time. Withdrawal will be as easy to perform as providing consent.
• Right to Grievance Redressal: You have the right to raise concerns or complaints. We are committed to responding to such requests within the statutory timelines.
• Right to Nominate: You may nominate another individual to exercise your rights in the event of your death or incapacity.

We collect only the data strictly necessary for our business objectives. Our marketing and outreach efforts are based on verified, informed consent. Every marketing communication includes a clear “Unsubscribe” link, allowing you to opt out of future communications instantly.

• Third-Party Service Providers: We may employ third parties to facilitate our Service. These providers are contractually obligated to protect your data and are prohibited from using it for any other purpose.
• Legal Requirements: We may disclose your data if required by law, or to protect the rights, property, or safety of Vidushi Infotech and our users.
• Cross-Border Transfers: If data is transferred outside of India, we ensure that such transfers comply with applicable data protection laws and that adequate security safeguards are maintained.

The security of your data is paramount. We employ commercially acceptable physical, technical, and organizational measures to protect your personal data. However, please be aware that no method of electronic storage or internet transmission is 100% secure.

Our Service does not address anyone under the age of 18 (“Children”).

Our Service does not knowingly collect data from children under the age of 18 without verifiable parental consent. If we become aware that we have collected such data, we will take immediate steps to delete it.

We may update this policy periodically. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

For any questions regarding this policy, to exercise your rights under the DPDP Act, or to file a grievance, please contact our designated Grievance Officer:

• Email: [email protected]
• Subject Line: “Privacy Grievance – [Your Name]”